Shipping Policy

SHIPPING

We are proud to offer international shipping services. All orders are printed and shipped within 2 to 5 days depending on your location. Typical delivery time frame is between 4 to 13  business days however, you may receive your items much earlier. Packages may be faced with delays beyond our control such as customs or postal delays.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

Helpful Hints: 

1.Normally, the local shipper deliveries package on workday( Mon. - Fri.), to ensure safe delivery of your parcel, so it is best for you to choose an address where you can receive package on workday as shipping address. It's best to keep your phone open during estimated time of arrival, because shipper might contact you via phone.

2.The shipping service we used is sometimes required to have the customer's signature for a successful delivery. So please make sure that you or your authorised person at shipping address if needed. If we shipped to your shipping address and have a signature file, we do not take responsibility once the package is lost or stolen.

 

If you have any other questions, please contact us via e-mail at support@thecreationslab.com and we will do our best to help you.

Our shipping information is subject to change at any time, however, the most updated information will be on this page!